The Glastonbury tick holders have been neglected of kilos from kilos after an expensive glamping firm went bankrupt.
Competition guests who booked their tickets and lodging at Yurtel have been introduced that the corporate can now not meet its orders and has stopped buying and selling with instant impact.
Cash: Read the latest news here
Some had spent greater than £ 16,500 on Yurtel, with Hospitality packages from 10,000 GBP.
In an e -mail, Yurtel stated that prospects couldn’t present any reimbursements and suggested them to undergo a 3rd to win the cash again as quickly because the liquidation course of had began.
So as to insult accidents, the purchasers discovered that Yurtel had now not purchased the tickets for the twenty fifth -29 -Juni Competition, which they believed that they have been booked as a part of their packages.
In a letter to the purchasers, the founding father of Yurtel, Mickey Luke, stated: “I am deeply sorry for receiving this devastating information and writing to apologize.
“Yurtel is a hospitality enterprise that’s proud to care for our prospects, to ship a singular product and to create a greater buyer expertise from 12 months to 12 months. As a result of spotlight of the components lately, we’ve not been in a position to do that and are damaged coronary heart.”
The cash weblog contacted Yurtel to find out whether or not the corporate has added one thing.
A number of folks have additionally reported that they might not pay by bank card on the time of reserving, and the corporate requested a financial institution switch as a substitute.
Which means you can not use compensation to obtain a refund. You possibly can learn extra about it Here…
Picture: Pa
“I really feel actually torn down”
Certainly one of these prospects was Lydia, who stated the cash that she was “completely disillusioned” after spending 1000’s.
This 12 months’s pageant was “actually vital” for her as a result of it was pressured to overlook final 12 months, despite the fact that she had tickets as a result of she wanted an operation.
“We tried to get Glastonbury tickets by means of the conventional sort of route and could not get them,” stated the accountant.
Ultimately she booked to Yurtel in November and littered all of the means a month later.
“It’s tremendous costly. It was very, crucial to us. Final 12 months it was very traumatic to implement the operation and your entire scenario, so it was a really particular factor to get the chance this 12 months. It’s actually break up off,” she stated.
“I really feel actually torn down and I’m actually disillusioned with the pageant to be trustworthy. I feel this reply is only a good rubbish.”
Extra from cash:
Top steak tip from the chef
Secrets of a London taxi driver
How roaming fees are compared to the network
Yurtel didn’t pay for Competition tickets, says Glastonbury
Glastonbury stated that Yurtel was certainly one of a small variety of campsites on web site on the pageant area – worthy farm – with a restricted entry to the acquisition of hospitality tickets in your visitors beneath sure circumstances.
But it surely hadn’t paid any tickets for the 2025 pageant earlier than going into liquidation, and so no tickets have been secured for his visitors, added. Based on Glastonbury’s web site, ticketing firms are the one official supply for purchasing tickets for the pageant yearly.
“Due to this fact, we’ve no data of your bookings and can’t take duty for the providers and the amenities you supply,” stated the pageant.
“Anybody who paid Yurtel for a package deal with Glastonbury 2025 tickets should pursue a possible reward by means of the liquidation course of given of their communication.
“We’re unable to satisfy the prices or duty of your loss or substitute.”
As an alternative, the Yurtel buyer pageant has requested to contact themselves to verify their consent to private information and particulars of their get together with Glastonbury.
“We will then present particulars about different potential sources for these prospects to purchase tickets and lodging for this 12 months’s pageant,” added the pageant.
“The one choice” is “fairly weak”.
Lydia stated she agreed that her particulars can be handed on to Glastonbury, and the pageant had knowledgeable her that there’s the one solution to pay the tickets from one other supplier once more.
“You don’t give us the chance to purchase the tickets to the nominal worth. We must go once more and spend one other silly inappropriate amount of cash so as to have the ability to go. It’s fairly disappointing,” she added.
“It’s fairly weak that the one choice they provide to the individuals who have already misplaced giant quantities of cash is to spend giant quantities more cash.”
She has the sensation that she won’t go to the pageant this 12 months – and he or she would not hope to get her a refund.
She stated, “To be trustworthy, I simply do not suppose I can afford it.
“A lot cash is already wasted and I am not optimistic in any respect, we’ll get one thing again.”
